Details

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Airline: Continental
Incident Date: Nov 05, 2007
Report Date: January 2008
Incident Type: Loss
Animal: Cat
Brachycephalic: No Definition
Animal Age: 12 years
Flight Number: 551
Originating Airport: RDU (Raleigh-Durham Intl)
Destination Airport: IAH (George Bush Intercontinental/Houston)
Reporting Airport: RDU (Raleigh-Durham Intl)


Report:

INCIDENT #1: CO Flight #551 Raleigh- Houston Cat – Domestic Short hair-12yrs old November 5, 2007 Male / Name: “Scramble”

Owner/Guardian REDACTED

Narrative Description: Description of the Incident: The animal was tendered in Raleigh and was being transported to the aircraft when the crate’s door popped open and the animal escaped.

Description of the Cause of the Incident: The crate appears to be a cheaper, thinner plastic and did not withstand normal handling. The crate’s door popped open which allowed the animal to escape.

Description of any corrective action taken: Staff at Raleigh was reprimanded for not applying Continental’s required zip-ties on the door of the crate, per Continental’s policy, which would’ve prevented this escape. The cat’s owner has been flown to back to Raleigh to assist in the search but the cat was not located; however, Continental personnel continue to keep live traps out and near the place of escape in hopes of capturing Scramble. The efforts are on-going.

PetFlight Report:
January 2008 Airline Pet Travel Report

Link to original report:
http://airconsumer.ost.dot.gov/reports/2008/january/Continental-redacted.doc

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