Airline: Alaska Airlines
Incident Date: Dec 29, 2012
Report Date: February 2013
Incident Type: Injury
Brachycephalic: No Definition
Animal Age: Not reported
Flight Number: 20
Originating Airport: SEA (Seattle-Tacoma Intl)
Destination Airport: ORD (Chicago O'Hare Intl)
Reporting Airport: ORD (Chicago O'Hare Intl)
Incident 1 Carrier: Alaska Airlines Flight: 20 (Seattle, WA to Chicago, IL) Date of incident: Saturday, December 29, 2012 Time of incident: Approximately 2:34 P.M. ET
Description of animal (including name): A dog, unknown: age, breed, or sex.
Narrative description of incident: A dog in its kennel was being delivered to the baggage claim area, the ramp agent released his hold of the kennel, and the kennel went down a slide and tipped over. Upon inspection of dog after the incident, the customer found that the dog sustained a cut to its head, which was bleeding. The customer stated that her dog was fine during her follow-up call on January 4, 2013.
Narrative description of the cause of the incident: A dog inside its kennel slid down a baggage slide and tipped over. The dog sustained a cut to its head.
Narrative description of any corrective action taken in response to the incident: The Chicago Alaska Airlines Customer Service Manager was advised to review our pet handling policy with her team, to ensure this would not occur again. No photographs available
February 2013 Airline Pet Travel Report
Link to original report: