Email Alert
PetFlight DOES NOT ship pets.
Some people have been using the PetFlight name in an attempt to scam people out of money.
PetFlight WILL NOT contact you about the shipment of pets. Nor will PetFlight contact you and ask for money.
Anyone using the PetFlight name in such a manner is doing so in an attempt to scam you.
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Hawaii COVID-19 Update
COVID-19 EMERGENCY ALERT Expect Delays When Releasing Your Pet at the Airport Animal Quarantine Holding Facility* * COVID-19 mitigation procedures have increased the time for pet releases. Additional, extended delays are also created when pet owners do not submit their paperwork 10 days or more before arrival and have their documents reviewed at the AAQHF. NOTICE: It may not be possible to release these cases on arrival.
2024 Airline Pet Travel Summary
In 2024, the U.S. Department of Transportation (DOT) documented 12 pet-related air travel incidents, comprising 4 injuries and 8 deaths, with no reported losses. ​
October 2025 Airline Pet Travel Report
Good news! No reported pet losses, injuries or deaths in the October 2025 Air Travel Consumer Report which covers incidents for the month of...