Details

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Airline: Continental
Incident Date: Mar 27, 2007
Report Date: July 2007
Incident Type: Loss
Animal: Cat
Brachycephalic: No Definition
Animal Age: 2 years
Flight Number: 1496
Originating Airport: LAS (Mc Carran Intl)
Destination Airport: IAH (George Bush Intercontinental/Houston)
Reporting Airport: LAS (Mc Carran Intl)


Report:

CO Flight # 1496 Las Vegas - Houston Cat - Domestic / 2 years old March 27, 2007 Male / Name: Unknown

Owner/Guardian REDACTED

Narrative Description: Description of the Incident: The cat was accepted from the customer and transported to the aircraft where an agent noticed that the kennel was empty.

Description of the Cause of the Incident: The kennel door was still closed but the kennel was empty. The cat apparently escaped somewhere near the aircraft at the Las Vegas airport. Also, the animal had been obtained from a rescue shelter two days prior to the flight and was noted to be very timid and shy around people.

Description of any corrective action taken: Agents were disciplined for not adhering to CO procedures to ensure zip ties were placed on the kennel doors to prevent escapes such as this.

Live traps (humane traps) were set out in the ramp area for several weeks after the disappearance. Additionally, reward posters (up to $500) were placed throughout the airport area but there were no sightings of this cat. The customer was also flown back to Las Vegas and accommodated for several days at Continental’s expense, while he assisted in searching for the cat, but it could not be located.

PetFlight Report:
July 2007 Airline Pet Travel Report

Link to original report:
http://airconsumer.ost.dot.gov/reports/2007/july/Continental-redacted.doc

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