Details
See all incidents for Northwest AirlinesAirline: Northwest Airlines
Incident Date: Jul 03, 2007
Report Date: September 2007
Incident Type: Injury
Animal: Dog
Brachycephalic: No Definition
Animal Age: Not reported
Flight Number: 1153
Originating Airport: MSP (Minneapolis-Saint Paul International)
Destination Airport: IAH (George Bush Intercontinental/Houston)
Reporting Airport: IHA
Report:
Cargo Incident Report # 0707-1
Type: Injury
Date of Incident: July 3, 2007
Location: IAH
Routing: NW 1153 MSP – IAH
AWB: 012 MSP 60932874
Description of Animal: Dog in a 500-size kennel
(Name not supplied to NW by shipper or consignee)
Description of Incident: The dog sustained a small cut injury to its right paw when it escaped from its kennel during ground handling at IAH. The dog was quickly recovered and placed back in it’s kennel.
Cause of the Incident: 1. Poor kennel design. The kennel met USDA requirements; however its overall flexibility allowed the door frame to deflect out of shape to the point that the locking pins could no longer secure the door. The dog sustained a cut to its paw when it slipped through the partially-opened door.
2. Failure to comply with NW policy
The accepting agent failed to follow established company policy to secure the kennel door with releasable plastic straps.
Corrective Action Taken: NW reiterated its kennel acceptance policy and procedures with all agents.
PetFlight Report:
September 2007 Airline Pet Travel Report
Link to original report:
http://airconsumer.ost.dot.gov/reports/2007/september/NorthwestRedacted.doc


The dog that started it all.