Airline: Hawaiian Air
Incident Date: May 03, 2021
Report Date: July 2021
Incident Type: Injury
Brachycephalic: No Definition
Animal Age: Not reported
Flight Number: 3
Originating Airport: LAX (Los Angeles Intl)
Destination Airport: HNL (Honolulu Intl)
Reporting Airport: HNL (Honolulu Intl)
Carrier: Hawaiian Airlines
Flight Number: HA3
Date & Time of Incident: 05/03/2021 12:00 AM
Type of Incident: Injury
Description of Animal:
Animal Name: Unknown
Description of Incident: Prior to departure, at planeside, agent found dog had chewed through kennel, creating two large holes.
Cause of Incident: Dog may have had anxiety but cause is unknown.
Corrective Action Taken: We notified owner of incident as they were traveling on the same flight. We delivered dog to owner and requested they get dog checked by vet and ensure dog is cleared to fly. Offered rebooking and alternate option (other airlines) if they elected to still travel.