Airline: Hawaiian Air
Incident Date: May 01, 2022
Report Date: July 2022
Incident Type: Loss
Brachycephalic: No Definition
Animal Age: Not reported
Flight Number: 51
Originating Airport: JFK (John F Kennedy Intl)
Destination Airport: HNL (Honolulu Intl)
Reporting Airport: JFK (John F Kennedy Intl)
Carrier: Hawaiian Airlines
Flight Number: HA51
Date & Time of Incident: 05/01/2022 12:00 AM
Type of Incident: Loss
Description of Animal: Breed: Other
Animal Name: MR. GREY
Description of Incident: Cat at HA Cargo at JFK. Loaded in cover cart to transport to plane side. Curtains were closed, pets secured in covered cart. Upon arrival to aircraft ramp noted cat was missing from kennel.
Cause of Incident: Kennel had two doors including top load and cat was able to squeeze out of kennel.
Corrective Action Taken: Agents have been reminded kennels must have 1 access door only. Dog continued to travel to HNL. Entire AWB was refunded, searches were conducted, no other compensation offered.