Charlotte/Douglas Intl

Quick Location Summary

• Post-Security: Concourse E near Gate E36, D/E Corner (Checkpoint 3), D/E Connector near Exit
• Pre-Security: Baggage Claim Curbside, near Carousel 3, near Carousel 7
• Note: Concourse A Connector relief area is temporarily closed

Post-Security (Airside)

Concourse E

Located near Gate E36. This service animal relief station is accessible after passing through security and is clearly marked on airport signage.

Concourse D/E Corner

Situated across from Checkpoint 3 at the corner where Concourses D and E meet. Convenient for travelers transitioning between these concourses.

D/E Connector

Located near the exit in the connector area between Concourses D and E. This pet relief area provides easy access for passengers on either concourse.

Concourse A Connector (Temporarily Closed)

The relief area between Gates A1-A13 and A21-A29 is currently unavailable. Travelers should use alternative locations listed above.

Pre-Security (Landside)

Baggage Claim Level

Charlotte Douglas offers multiple outdoor pet bathroom locations at the Arrivals/Baggage Claim level:

• Curbside: Accessible directly outside the baggage claim area
• Near Carousel 3: Convenient for travelers picking up luggage
• Near Carousel 7: Additional option on the opposite end of baggage claim

These pre-security dog relief areas are located outside the terminal building.

Amenities & Rules

• Map Access: All service animal relief areas are labeled on the CLT Interactive Map for easy navigation
• Pet Carrier Policy: Except for service animals, pets must remain in carriers while in the terminal
• Re-entry: If using pre-security outdoor areas, passengers will need to go through security screening again to return to gates
• Terminal Layout: CLT features one terminal with five concourses (A-E) all under one roof—no trams or shuttles needed between gates

Additional Resources

For airline-specific pet policies and additional information, contact your carrier before arriving at the airport. More details are available in the CLT Airport FAQs section.