Charlotte/Douglas Intl

Quick Location Summary

• Pre-Security: Baggage Claim Curbside, near Carousel 3, near Carousel 7
• Post-Security: Concourse A Connector, Concourse E near Gate E36, Corner of Concourses D/E, D/E Connector

Post-Security (Airside)

Concourse A

Concourse A Connector – Located between Gates A1-A13 and A21-A29. This service animal relief area provides a convenient mid-concourse option for travelers with pets or service animals.

Concourse E

Near Gate E36 – Easily accessible relief station located in the Concourse E terminal area near Gate E36.

Concourse D/E Junction

Corner of Concourses D and E – Positioned across from Checkpoint 3, this pet relief area serves travelers transitioning between concourses.

D/E Connector near Exit – Additional relief station located in the connector area between Concourses D and E, near the exit.

Pre-Security (Landside)

Baggage Claim Level

• Baggage Claim Curbside – Outdoor relief area accessible at curbside level
• Near Carousel 3 – Convenient location for arriving passengers picking up luggage
• Near Carousel 7 – Additional baggage claim area relief station

Finding Relief Areas

All service animal relief areas are clearly labeled on the CLT Interactive Map under "Pet Relief Areas." Look for designated signage throughout the terminal to locate the nearest facility to your gate or baggage claim area.

Additional Resources

For more details about pet policies and service animal accommodations, visit the airport's FAQ section or ask a CLT Airport volunteer for assistance.