Jacksonville Intl
Quick Location Summary
- Post-Security (Airside): Between Concourses A and C, near the Food Court
- Pre-Security (Landside): Outside Baggage Claim, near Bag Belt 8 (south side of terminal)
Post-Security Pet Relief Area (Airside)
The indoor pet relief station is located between Concourses A and C, positioned near the Food Court in the center of the terminal. This approximately 22' x 36' facility opened in November 2016 to serve pets and service animals traveling through Jacksonville International Airport.
Features & Amenities
- Surface: K9 artificial turf with drainage system that can be hosed down
- Design Elements: Colorful fire hydrant, mock front porch area with seating
- Supplies: Pick-up bag dispenser, waste receptacles, and handwashing sink
- Maintenance: Automatic flushing system runs every 45 minutes; floor slopes to sanitary sewer drain
- Comfort Features: Dedicated air handling equipment keeps the area odor-free
- Accessibility: Airport PA system extended to the area so passengers can hear flight announcements; monitored by CCTV
Location Tip: After passing through TSA security, head toward the central area between the two concourses. Look for signage near Brighton Collectibles and Auntie Anne's—the relief area is in this vicinity.
Pre-Security Pet Relief Area (Landside)
An outdoor pet relief area is located outside Baggage Claim on the south side of the terminal, near Bag Belt 8. This facility serves travelers who have not yet passed through security or are arriving at the airport.
Features
- Location: Exterior access from Baggage Claim level
- Type: Outdoor facility
General Rules
- Pets must remain on leashes when not in the designated relief areas
- Both facilities are designed for dogs and service animals
- The post-security location allows pets to relieve themselves without having to exit and re-clear security
Additional Pet-Friendly Information
Jacksonville International Airport has been recognized for its pet-friendly amenities, including the addition of comfort dogs that roam the terminal to help ease travel anxiety for passengers.