Chicago O'Hare Intl

Quick Location Summary

• Terminal 1 (Airside): Concourse C, next to Gate C10 (Indoor)
• Terminal 3 Rotunda (Airside): Between Terminal 2 & Terminal 3 (Indoor)
• Terminal 3 (Airside): Near Gate L26 (Indoor)
• Terminal 5 (Airside): Near Gate M8, between Gates M25 and M26, in the Sterile Corridor, and in International Baggage Claim (Indoor)
• Terminal 1 (Landside): Outside Lower Level Door 1A (Outdoor)
• Terminal 2 (Landside): Outside Lower Level Door 2E (Outdoor)
• Terminal 5 (Landside): Outside Lower Level Door 5B (Outdoor)
• Multi-Modal Facility (Rental Cars/Lot F, Landside): Outside Door 6 (Outdoor)
• Closed: The Terminal 3 Main Hall relief area is closed for construction.

Post-Security (Airside)

O'Hare calls its pet relief stations Service Animal Relief Areas (SARAs). The indoor relief areas are inside security and are open at all times to anyone within security.

Terminal 1

• Concourse C, next to Gate C10: From Gate C10, follow the hallway toward Gate C12. The service animal area is on the right wall just past Gate C10.

Terminal 3 / Rotunda (Between Terminal 2 & Terminal 3)

• Rotunda: From the Rotunda, take the hallway toward Terminal 2. The relief area is immediately on the left. This location sits between Terminals 2 and 3. It is the listed airside option closest to Terminal 2, which has no airside relief area of its own in the source.
• Gate L26: Located at the end of the hall, across from the windows.
• Main Hall: CLOSED. This relief area is closed off by a construction wall.

Terminal 5

Terminal 5 has four airside relief areas: * Concourse M, near Gate M8: From Gate M8, follow the hallway toward Gate M7. The relief area is on the left, immediately past Gate M8. * Concourse M, between Gates M25 and M26: Located within the restroom bank across from Butcher and the Burger. It has its own entrance next to the men's, women's, and family-assistance restrooms. * Sterile Corridor: Located before the U.S. Customs and Border Protection area. * International Baggage Claim: Located within the international baggage claim area.

Pre-Security (Landside)

The outdoor dog bathroom areas are gated, enclosed by a black fence, and open at all times.

Terminal 1

• Location: Outside the Arrivals/Lower Level, at Door 1A.
• Directions: Exit through Lower Level Door 1A, near United Baggage Claim #15, and turn left. The relief area is inside a black fence, about 40 steps from the door.

Terminal 2

• Location: Outside the Arrivals/Lower Level, at Door 2E.
• Directions: Exit through Lower Level Door 2E, near Baggage Claim #1, and turn right. The relief area is inside a black fence, about 50 steps from the door. The gate is on the far side of the fence.

Terminal 5

• Location: Outside the Arrivals/Lower Level, at Door 5B.
• Directions: Exit through Lower Level Door 5B, near Baggage Claim 10. The relief area is inside a black fence, about 50 steps from the door.

Multi-Modal Facility (Rental Cars/Lot F)

• Location: Outside the facility.
• Directions: Exit through Door 6 and turn right. The relief area is inside a black fence, about 50 steps from the door.

Amenities & Rules

• Indoor relief areas: About 10' x 8', with a sink, relief pad, paper towels, and water hose.
• Outdoor relief areas: About 16' x 10', gated with a latch.
• Access: Animals must be accompanied by their owner and leashed at all times.
• Hours: All relief areas are open at all times. Airside locations require you to be inside security.
• Airline arrangements: Make service animal arrangements directly with your airline.
• Questions: For airport accessibility services, contact the O'Hare ADA Coordinator at 773-894-3728 (Monday–Friday, 9 AM–5 PM CST, excluding city holidays).