Louis Armstrong New Orleans Intl

Quick Location Summary

• Post-Security: Near Shake Shack (Indoor)
• Pre-Security: Level 1, outside Door 5 (Outdoor)

Post-Security (Airside)

Louis Armstrong New Orleans International Airport provides an indoor Pet Relief Area located near Shake Shack in the post-security terminal area. This service animal relief station is accessible after passing through the TSA checkpoint, making it convenient for travelers with connecting flights or those waiting at the gate.

Location Details: * Look for the pet relief area in proximity to the Shake Shack restaurant * Indoor facility with climate control * Accessible from all concourses after security screening

Pre-Security (Landside)

For travelers who haven't yet cleared security or are picking up passengers, MSY offers an outdoor service animal and pet relief area on Level 1.

How to Find It: * Exit through Door 5 on Level 1 (Baggage Claim level) * Turn right after exiting * Located between the short-term parking garage and the main terminal building

Amenities & Access

• Availability: Both pet relief stations are available 24/7, matching the airport's operating hours
• Pet Types: Open to all service animals and pets traveling through MSY
• Leash Requirements: Pets must remain on leashes when outside the designated relief areas
• Supplies: Standard waste disposal facilities are provided

Additional Pet-Friendly Information

MSY is committed to accessibility for all travelers, including those traveling with service animals. The airport's family/companion care restrooms (located near the pet relief areas) also feature adult changing tables for added convenience.

Pro Tip: If you're using the Indulge MSY Guest Pass program to accompany a traveler, you can access the post-security pet relief area near Shake Shack during program hours (exits required by 8 PM).