Louis Armstrong New Orleans Intl

Quick Location Summary

• Post-Security (Airside): Near Shake Shack
• Pre-Security (Landside): Level 1, between short-term parking garage and terminal (outdoor)

Post-Security (Airside)

Pet Relief Area Near Shake Shack

A pet relief area is conveniently located post-security near Shake Shack. This indoor facility allows travelers with service animals or pets to access relief stations after passing through the TSA checkpoint. Look for signage directing you to this location once you're in the secure concourse area.

Pre-Security (Landside)

Level 1 Outdoor Service Animal Relief Area

For travelers who haven't yet passed through security, an outdoor service animal and pet relief area is available on Level 1 (Baggage Claim level). To access this area: * Exit through Door 5 on Level 1 * Turn right after exiting * The relief area is located between the short-term parking garage and the terminal

This outdoor facility is ideal for pets arriving at or departing from MSY before going through security screening.

Important Notes

• Accessibility: Both pet relief stations are designed to accommodate service animals and pets traveling through Louis Armstrong New Orleans International Airport
• Location Verification: For real-time directions to either pet relief area, use the airport's facility map available at flymsy.com or ask Customer Service staff located on Level 1 Baggage Claim
• Hours: The airport operates 24 hours daily, so relief areas are accessible at all times