MSY
Louis Armstrong New Orleans Intl
New Orleans, LA
Quick Location Summary
- Post-Security (Airside): Near Shake Shack
- Pre-Security (Landside): Level 1, outside Door 5 (between short-term parking garage and terminal)
Post-Security (Airside)
Near Shake Shack
The primary pet relief area is located post-security near Shake Shack. This indoor facility provides a convenient option for travelers with service animals or pets after passing through the security checkpoint. Look for signage indicating the service animal relief station in this area.
Pre-Security (Landside)
Level 1 - Outdoor Area
An outdoor service animal and pet relief area is available on Level 1 of the terminal. To access this location: * Exit through Door 5 on Level 1 * Turn right after exiting * The relief area is situated between the short-term parking garage and the terminal building
This outdoor option is ideal for passengers arriving at or departing from the airport who need to provide their pets with a relief break before entering the terminal or after collecting baggage.
Important Information
- Accessibility: Both pet relief stations accommodate service animals and pets
- Location Convenience: The post-security location allows travelers to remain airside without needing to exit and re-clear security
- Pre-Flight Planning: Consider using the outdoor Level 1 area before checking in if your pet needs relief before a flight
Last reviewed: June 2026