GRR

Gerald R. Ford International

Grand Rapids, MI

Quick Location Summary

  • Post-Security (Airside): Concourse A, beginning of concourse near Gate A4
  • Pre-Security (Landside): West end of terminal building at the beginning of the drop-off lane

Post-Security (Airside)

Concourse A – Near Gate A4

Gerald R. Ford International Airport's post-security pet relief area is located at the beginning of Concourse A, near Gate A4. This indoor facility opened in January 2024 as part of the airport's $500 million Elevate expansion program.

Key Features: * Innovative K9 Grass System with optimal drainage * Floor-level drinking waterspout for pets * Handwashing station for owners * Automatic flushing system for continuous cleanliness throughout the day * Waste removal bin and supplies provided * Wheelchair accessible, compliant with U.S. Department of Transportation Air Carrier Access Act requirements

This is the airport's first airside pet relief station, designed to provide a stress-free experience for passengers traveling with service animals or pets.

Pre-Security (Landside)

West End of Terminal Building

The pre-security animal relief area is located outside at the west end of the terminal building, at the beginning of the drop-off lane. This outdoor facility is sponsored by BISSELL.

Key Features: * Wheelchair accessible * Mutt Mitts (waste bags) provided * Trash receptacles available * Benches for owner convenience * Open to both service animals and pets

Amenities & Rules

  • Supplies: Waste bags and disposal bins are provided at both locations.
  • Leash Requirements: All pets must remain on leashes when not in designated relief areas.
  • Carrier Policy: Animals must remain in travel carriers at all times when in the passenger terminal building (except registered service animals).
  • Service Animals: Guide dogs and assistance animals are welcome in all public areas and must be screened when entering the sterile area.

Additional Resources

For travelers with service animals or pets, the airport offers comprehensive support including a Sensory Room on Concourse A and participation in the Hidden Disabilities Sunflower Program. Both pet relief areas comply with federal accessibility standards to ensure all travelers can use these facilities comfortably.

Last reviewed: July 2026