Details

See all incidents for Hawaiian Air

Airline: Hawaiian Air
Incident Date: Sep 19, 2011
Report Date: November 2011
Incident Type: Injury
Animal: Dog
Brachycephalic: Yes Definition
Animal Age: Not reported
Flight Number: HA25
Originating Airport: PDX (Portland Intl)
Destination Airport: HNL (Honolulu Intl)
Reporting Airport: HNL (Honolulu Intl)


Report:

Date: 23SEP11 Time: 1:30 p.m. Reporting Station: HNL Flight: HA25 From: PDX To: HNL

Animal Information: Name: Unknown Description: Dog/Pug

Incident: Agent unloaded the dog and kennel from the aft bulk. The dog escaped while waiting to be picked up. The dog ran from Gate 61 to Elliott Street fence line and back. The dog was finally cornered near the Island Air Baggage Claim and sustained injuries to his paws that will require veterinarian care.

Cause:
Defective Kennel. Painters tape and zip ties were used to secure the kennel. Animal pushed door open and escaped.

Corrective action: HA to reimburse vet bills. Agents to be trained on how to identify defective kennels prior to acceptance.

PetFlight Report:
November 2011 Airline Pet Travel Report

Link to original report:
http://airconsumer.dot.gov/reports/2011/november/HAWAIIAN_Reacted.doc

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