Email Alert
PetFlight DOES NOT ship pets.
Some people have been using the PetFlight name in an attempt to scam people out of money.
PetFlight WILL NOT contact you about the shipment of pets. Nor will PetFlight contact you and ask for money.
Anyone using the PetFlight name in such a manner is doing so in an attempt to scam you.
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Hawaii COVID-19 Update
COVID-19 EMERGENCY ALERT Expect Delays When Releasing Your Pet at the Airport Animal Quarantine Holding Facility* * COVID-19 mitigation procedures have increased the time for pet releases. Additional, extended delays are also created when pet owners do not submit their paperwork 10 days or more before arrival and have their documents reviewed at the AAQHF. NOTICE: It may not be possible to release these cases on arrival.
June 2026 Airline Pet Travel Report
Happy to report there were no pet incidents this month! Not a single loss, injury, or death of an animal during air transportation was reported...
January 2026 Airline Pet Travel Report
More great news! November marks the 4th month with no reported pet travel incidents.
SVAN: Flying With a Trained Service Animal in the Cabin
SVAN is the Special Service Request code airlines use when a passenger travels with a trained service animal in the cabin. Here is what the code means, who qualifies under DOT rules, and the step-by-step process: forms, timing, airport relief areas, and on-board requirements.
February 2026 Airline Pet Travel Report
December 2025 Animal Transport Consumer Report This month we have one incident to report, from Alaska Airlines. Alaska Airlines reported the...
2024 Airline Pet Travel Summary
In 2024, the U.S. Department of Transportation (DOT) documented 12 pet-related air travel incidents, comprising 4 injuries and 8 deaths, with no reported losses. ​